HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. If there are any issues please provide details of which step fails and any error messages you see.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Next go to Control Panel, Devices and Printers, right-click on the HP Officejet Pro 8600, Printer properties, Ports, Add Port, Standard TCP/IP Port, New Port, Next, type in the IP address of the printer, Next, Finish, Close, Apply.Īt this point you should be in business. If the EWS does not open please report any error messages you see. If you get to the EWS it means the printer is connected to the network properly and the PC and printer can communicate. If you do not get to the EWS please give some details of what error message you are getting. If you get to the EWS it means the printer is connected to the same network as your PC and they can communicate properly. This should bring up the Embedded Web Server (EWS) for the printer, which will look something like this: Next, on your PC enter the IP address found above in your browser. Note the IP address reported for the printer.

Scroll down to View Network Settings, then select wither View Wireless or View Wired as appropriate for your situation. If you are using Wireless make sure this is set to ON and that Wireless Direct is set to OFF. Next go to the front panel and from the home screen go the the right to Setup, Network. Is your network connection wireless or wired? Has anything changed (like a new router)? I would suggest the following: disconnect the USB cable, then power the printer off and back on again. Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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